Functionality

Core dCommerce capabilities for customer organisations, contract pricing, catalogues, order workflow, users, access control, and branding.

Functionality pages describe what dCommerce can do when you are evaluating it for wholesale or distribution. The product you give trade customers is the customer portal. The product you operate is the admin console, with optional ERP integration.

They are not step-by-step admin instructions. For the channels those capabilities appear on, see Channels. For definitions of the underlying business objects, see Concepts.

Capability areas

AreaSummary
Order WorkflowHow orders are captured, validated, progressed, and fulfilled
Product CatalogueProducts, grouping, quantity rules, and catalogue presentation
CustomersCustomer organisations, contacts, and the account structures that drive pricing and ordering
Contract PricingContract and account pricing beyond a default price book
Restricted ProductsCatalogue visibility and purchasing tailored to individual organisations
UsersSystem users and customer users who sign in
User Access ControlControlling who can see and do what
Audit TrailAccountability for operational changes
System SettingsWhite-labelled presentation and operational preferences

If a capability is central to how you sell today - for example contract pricing or multi-warehouse order splits - start with that page, then cross-check the related Channels and Concepts.