ERP Integration
Connect dCommerce to your ERP - validated orders upstream, fulfilment updates back, ERP remains system of record.
ERP Integration connects dCommerce to your system of record so ordering can scale without turning the ERP into a customer-facing application.
Who uses it
Organisations that want digital and multi-channel ordering while keeping inventory, invoicing, and fulfilment authoritative in the ERP.
What it is for
- Synchronising relevant customer and product master data into the ordering layer
- Submitting validated, structured orders into the ERP
- Reflecting fulfilment updates back so status stays accurate in dCommerce channels
- Reducing ERP customisation by handling ordering complexity upstream
dCommerce is designed to protect the ERP: customers and channel systems interact with the ordering platform, not with ERP screens and one-off extensions.
How it differs from channel synchronisation
| Channel | Direction of concern |
|---|---|
| 3rd Party Systems Synchronisation | Bringing orders in from upstream storefronts and systems |
| ERP Integration | Aligning dCommerce with the back-office system of record |
You can run without ERP integration (for example during a pilot). Enterprise-style deployments add this channel when you are ready for end-to-end automation - see Platform and Pricing.
Related
- Order Workflow
- Concept: Order, Shipment
- Introduction