Audit Trail
Accountability and change history in dCommerce for operational confidence.
An audit trail provides accountability: a record of significant activity so teams can understand what changed and who was involved when questions arise. Your team reviews that history in the admin console.
What this capability covers
- Visibility into operational changes that matter for commerce workflows
- Support for reviewing activity when investigating order, pricing, or organisation questions
- Confidence for businesses that need traceability as order volumes grow
Retention is packaged by plan on Pricing - from a short operational window on Core through longer retention on Enterprise, with a custom period on Enterprise Plus.
This documentation stays at the product-outcome level. It does not describe logging architecture or security monitoring internals.
Why it matters
When orders, prices, and customer records move through multiple people and channels, teams need a reliable way to reconstruct what happened - without relying on inbox archaeology. That matters whether or not an ERP is connected.