Media
Images and documents in dCommerce - files that support products and commercial records.
Media covers images and documents attached to commercial records - most often product imagery, and also downloadable files that support ordering or fulfilment communication.
In summary
Buyers need to recognise what they are ordering; operators need supporting files in context. Media is the product concept for those files as they appear in the customer portal, guest storefront, and related workflows.
How it connects
- Commonly attached to products
- May support order and fulfilment communication (for example confirmation or shipment-related documents) depending on how you operate
- Presented through the product catalogue and customer-facing channels
Related
- Capability: Product Catalogue