Customer Portal
Authenticated dCommerce customer portal - catalogue, contract pricing, ordering, and account self-service on a custom domain.
The Customer Portal is a branded portal for signed-in buyers. Customers can browse your catalogue, see account-appropriate pricing, place orders, and follow up without calling your sales desk for routine questions.
Who uses it
Authorised users on customer organisations - buyers and other contacts who need self-service access to their account.
What it is for
- Catalogue browsing with contract pricing and product eligibility
- Placing orders and repeating previous orders where appropriate
- Checking order status and account activity
- Reducing low-level service demand on your internal team
It is typically delivered on a custom domain so the experience feels like part of your brand.
How it fits
Portal activity lands in the same order and customer model as the System User Admin Console. Pricing and restrictions follow the customer account, so self-service stays aligned with your commercial rules.