[{"data":1,"prerenderedAt":271},["ShallowReactive",2],{"document-library-menu":3,"document-content--docs-concepts-user-docs":127,"document-library-links--docs-concepts-user-docs":266},[4,8,12,53,86],{"title":5,"path":6,"stem":7,"children":-1},"Overview","\u002Fdocs","docs\u002Findex",{"title":9,"path":10,"stem":11,"children":-1},"Introduction","\u002Fdocs\u002Fintroduction","docs\u002F1.introduction",{"title":13,"path":14,"stem":15,"children":16},"Functionality","\u002Fdocs\u002Ffunctionality","docs\u002F2.functionality\u002Findex",[17,21,25,29,33,37,41,45,49],{"title":18,"path":19,"stem":20,"children":-1},"Order Workflow","\u002Fdocs\u002Ffunctionality\u002Forder-workflow","docs\u002F2.functionality\u002F1.order-workflow",{"title":22,"path":23,"stem":24,"children":-1},"Product Catalogue","\u002Fdocs\u002Ffunctionality\u002Fproduct-catalogue","docs\u002F2.functionality\u002F2.product-catalogue",{"title":26,"path":27,"stem":28,"children":-1},"Customers","\u002Fdocs\u002Ffunctionality\u002Fcustomers","docs\u002F2.functionality\u002F3.customers",{"title":30,"path":31,"stem":32,"children":-1},"Contract Pricing","\u002Fdocs\u002Ffunctionality\u002Fcontract-pricing","docs\u002F2.functionality\u002F4.contract-pricing",{"title":34,"path":35,"stem":36,"children":-1},"Restricted Products","\u002Fdocs\u002Ffunctionality\u002Frestricted-products","docs\u002F2.functionality\u002F5.restricted-products",{"title":38,"path":39,"stem":40,"children":-1},"Users","\u002Fdocs\u002Ffunctionality\u002Fusers","docs\u002F2.functionality\u002F6.users",{"title":42,"path":43,"stem":44,"children":-1},"User Access Control","\u002Fdocs\u002Ffunctionality\u002Fuser-access-control","docs\u002F2.functionality\u002F7.user-access-control",{"title":46,"path":47,"stem":48,"children":-1},"Audit Trail","\u002Fdocs\u002Ffunctionality\u002Faudit-trail","docs\u002F2.functionality\u002F8.audit-trail",{"title":50,"path":51,"stem":52,"children":-1},"System Settings","\u002Fdocs\u002Ffunctionality\u002Fsystem-settings","docs\u002F2.functionality\u002F9.system-settings",{"title":54,"path":55,"stem":56,"children":57},"Channels","\u002Fdocs\u002Fchannels","docs\u002F3.channels\u002Findex",[58,62,66,70,74,78,82],{"title":59,"path":60,"stem":61,"children":-1},"System User Admin Console","\u002Fdocs\u002Fchannels\u002Fsystem-user-admin-console","docs\u002F3.channels\u002F1.system-user-admin-console",{"title":63,"path":64,"stem":65,"children":-1},"Customer Portal","\u002Fdocs\u002Fchannels\u002Fcustomer-portal","docs\u002F3.channels\u002F2.customer-portal",{"title":67,"path":68,"stem":69,"children":-1},"Customer Mobile App","\u002Fdocs\u002Fchannels\u002Fcustomer-mobile-app","docs\u002F3.channels\u002F3.customer-mobile-app",{"title":71,"path":72,"stem":73,"children":-1},"Guest Storefront","\u002Fdocs\u002Fchannels\u002Fguest-storefront","docs\u002F3.channels\u002F4.guest-storefront",{"title":75,"path":76,"stem":77,"children":-1},"3rd Party Systems Synchronisation","\u002Fdocs\u002Fchannels\u002Fthird-party-systems-synchronisation","docs\u002F3.channels\u002F5.third-party-systems-synchronisation",{"title":79,"path":80,"stem":81,"children":-1},"Bulk Order Ingest","\u002Fdocs\u002Fchannels\u002Fbulk-order-ingest","docs\u002F3.channels\u002F6.bulk-order-ingest",{"title":83,"path":84,"stem":85,"children":-1},"ERP Integration","\u002Fdocs\u002Fchannels\u002Ferp-integration","docs\u002F3.channels\u002F7.erp-integration",{"title":87,"path":88,"stem":89,"children":90},"Concepts","\u002Fdocs\u002Fconcepts","docs\u002F4.concepts\u002Findex",[91,95,99,103,107,111,115,119,123],{"title":92,"path":93,"stem":94,"children":-1},"Data model","\u002Fdocs\u002Fconcepts\u002Fdata-model","docs\u002F4.concepts\u002F0.data-model",{"title":96,"path":97,"stem":98,"children":-1},"Organisation","\u002Fdocs\u002Fconcepts\u002Forganisation","docs\u002F4.concepts\u002F1.organisation",{"title":100,"path":101,"stem":102,"children":-1},"Contact","\u002Fdocs\u002Fconcepts\u002Fcontact","docs\u002F4.concepts\u002F2.contact",{"title":104,"path":105,"stem":106,"children":-1},"User","\u002Fdocs\u002Fconcepts\u002Fuser","docs\u002F4.concepts\u002F3.user",{"title":108,"path":109,"stem":110,"children":-1},"Product","\u002Fdocs\u002Fconcepts\u002Fproduct","docs\u002F4.concepts\u002F4.product",{"title":112,"path":113,"stem":114,"children":-1},"Product pricing","\u002Fdocs\u002Fconcepts\u002Fproduct-pricing","docs\u002F4.concepts\u002F5.product-pricing",{"title":116,"path":117,"stem":118,"children":-1},"Order","\u002Fdocs\u002Fconcepts\u002Forder","docs\u002F4.concepts\u002F6.order",{"title":120,"path":121,"stem":122,"children":-1},"Shipment","\u002Fdocs\u002Fconcepts\u002Fshipment","docs\u002F4.concepts\u002F7.shipment",{"title":124,"path":125,"stem":126,"children":-1},"Media","\u002Fdocs\u002Fconcepts\u002Fmedia","docs\u002F4.concepts\u002F8.media",{"id":128,"title":104,"body":129,"description":260,"extension":261,"meta":262,"navigation":263,"path":105,"seo":264,"stem":106,"__hash__":265},"docs\u002Fdocs\u002F4.concepts\u002F3.user.md",{"type":130,"value":131,"toc":253},"minimark",[132,149,154,157,180,192,198,202,235,239],[133,134,135,136,140,141,144,145,148],"p",{},"A ",[137,138,139],"strong",{},"user"," is a person with ",[137,142,143],{},"sign-in access",". A ",[137,146,147],{},"role"," describes what that user can see and do once signed in.",[150,151,153],"h2",{"id":152},"in-summary","In summary",[133,155,156],{},"dCommerce supports two broad kinds of user:",[158,159,160,170],"ul",{},[161,162,163,166,167],"li",{},[137,164,165],{},"System users"," - your team, signing in to the ",[137,168,169],{},"admin console",[161,171,172,175,176,179],{},[137,173,174],{},"Customer users"," - people on a trade account, signing in to the ",[137,177,178],{},"customer portal"," (and the customer mobile app where enabled)",[133,181,182,183,187,188,191],{},"A customer user is always based on a ",[184,185,186],"a",{"href":101},"contact"," on an ",[184,189,190],{"href":97},"organisation",". Contact first, access second. Many contacts never become users - they still appear on orders when staff place those orders in the admin console.",[133,193,194,195,197],{},"Roles keep merchant administration and trade-customer ordering apart, and allow finer control within each group. Capability detail lives under ",[184,196,42],{"href":43},".",[150,199,201],{"id":200},"how-it-connects","How it connects",[158,203,204,213,220,227],{},[161,205,206,207,210,211],{},"Customer users act for one or more ",[184,208,209],{"href":97},"organisations"," and are linked from a ",[184,212,186],{"href":101},[161,214,215,216,219],{},"System users operate the platform; they can raise ",[184,217,218],{"href":117},"orders"," and assign contacts who have no login",[161,221,222,223,226],{},"Roles gate capabilities across ",[184,224,225],{"href":55},"channels"," such as the admin console and customer portal",[161,228,229,230,232,233],{},"Capability detail: ",[184,231,38],{"href":39},", ",[184,234,42],{"href":43},[150,236,238],{"id":237},"related","Related",[158,240,241,245,249],{},[161,242,243],{},[184,244,100],{"href":101},[161,246,247],{},[184,248,96],{"href":97},[161,250,251],{},[184,252,46],{"href":47},{"title":254,"searchDepth":255,"depth":255,"links":256},"",2,[257,258,259],{"id":152,"depth":255,"text":153},{"id":200,"depth":255,"text":201},{"id":237,"depth":255,"text":238},"Users in dCommerce - people with sign-in access to the admin console or customer portal, and how they relate to contacts and roles.","md",{},true,{"title":104,"description":260},"uC7UeP84PGUts68v5JAUonyZO4ogItarxxb-WSd7JaY",[267,269],{"title":100,"path":101,"stem":102,"description":268,"children":-1},"Contacts on customer organisations in dCommerce - named people associated with orders, with or without sign-in access.",{"title":108,"path":109,"stem":110,"description":270,"children":-1},"What a product is in the dCommerce catalogue - the sellable items trade customers order.",1790427431351]